The following Booking Conditions together with the General Information contained on this website form
the basis of your contract with The Holidays Shop. Please read them carefully as they set out our
respective rights and obligations. In these Booking Conditions, “you” and “your” means all persons
named on the booking (including anyone who is added or substituted at a later date). “We” and “us”
means "The Holidays Shop ". All bookings are made subject to these booking conditions.
1. Making your booking
Bookings can be made by completing the online booking form at and following the on-screen instructions or by contacting
us direct by telephone. Once we have received your booking form and booking deposit, we will, subject to availability,
confirm your stay by issuing a confirmation invoice by email. This invoice will be sent to the party leader. Please check this
invoice carefully as soon as you receive it. Contact us immediately if any information, which appears on the confirmation or
any other document, appears to be incorrect or incomplete as it may not be possible to make changes later. We regret we
cannot accept any liability if we are not notified of any inaccuracies in any document within 5 working days of our sending it
out.
2. Payment
In order to confirm your stay, a deposit of 50% of the full payment (or full payment if booking within 56 days of arrival) must
be paid at the time of booking. This deposit is non-refundable in the event of your cancellation or failure to pay on time as
set out below. We must receive the balance of the cost of your stay not less than 56 days prior to arrival (or at the time of
booking if this date has passed). This date will be shown on the confirmation invoice. If you have not paid in full and on
time we reserve the right to treat your booking as cancelled by you. In this case the cancellation charges set out in clause 6
below will be payable.
2a Security Deposit
You must pay a security deposit of $300.00 60 days before the start of your stay (or at the time of booking if this date has
passed). The cost of any damage to the property or to any items in and/or at the property caused or any service charges
incurred by you or any member of your party will be deducted by us from the security deposit at the end of your stay. If no
deductions are required your security deposit will be refunded in full to you within 14 days after your departure from the
property. If the security deposit is not sufficient to cover any damage caused or service charges incurred by you, you will be
responsible for paying us any additional monies required immediately on request from us.
3. Your contract
A binding contract between us comes into existence when we dispatch our confirmation invoice to the party leader.
4. The cost of your stay
We reserve the right to increase or decrease the prices of accommodation at any time. The price of your stay will be
confirmed at the time of booking, subject to the correction of errors. We reserve the right to correct errors in both advertised
and confirmed prices. We will do so as soon as we become aware of the error.
Please note, changes and errors occasionally occur. You must check the price of your stay at the time of booking.
5. Changes by you
Should you wish to make any changes to your confirmed booking, you must notify us by email as soon as possible. Whilst
we will endeavor to assist, we cannot guarantee we will be able to meet any such requests. Where we can, an amendment
fee may be payable together with any costs incurred by ourselves.
6. Cancellation by you
Should you need to cancel your stay once it has been confirmed, the party leader must immediately advise us in via email
or in writing. Your notice of cancellation will only be effective when we receive it via email or in writing at our offices. As we
incur costs from the time we confirm your booking and may be unable to re-sell your period of stay, we will only refund 50%
of the amount collected 30 days prior to arrival or if it less than 30 days prior to arrival the funds will be held for future use
and no refund will be available.
